Help Center

FAQ's

General

What is Wild & Free Pet Company?

When do I receive my order?

What is my order status?

What pet products do we sell?

Can I request product(s) I do not find on the Wild & Free website?

What are the payment options?

What areas do you ship to?

Can I return my order?

What is quality and guarantees of your products?

Can I give feedback?

How do I...

How do I login if I forgot my password?

Orders

When do I receive my order?

What is my order status?

Can I return my order?

Can I schedule/repeat orders?

Can I cancel my order?

Payments

What payment options are available to me on checkout?

Shipping & Delivery

Do you offer free shipping?

When do I receive my order

Can I return my order?

What area do you deliver to?

Who delivers my orders?

What if I miss my delivery?

Can I order for someone else with my account?